DIRECTOR OF W​/WW OPERATIONS

Salary $143,000 - $200,000 Annually (Depending on Qualifications)

This is a professional and executive management position defining, developing, implementing, managing, and communicating the effective execution of operational strategies, processes, and programs for all departments assigned to the W/WW Operations Division.

Plans, organizes, directs, and guides the execution of strategies, processes, programs, and business operations for assigned departments within the Water/Wastewater Operations Division.

Maintains current knowledge of organizational and departmental policies and procedures. Confers with Executive Management and recommends and communicates changes in policies, organization programs, methods, and procedures.

Coordinates with assigned staff to execute the initiatives, strategies, and directives of the Water/Wastewater Operations Division.

Develops and oversees administrative and program standards for the assigned departments. Oversees the implementation and administration of programs and processes.

Reviews and evaluates results of program impact; provides summary findings to Executive Management, and recommends options to optimize programs and processes.

Supports the continuous quality improvement of complex business processes, optimization, and allocation of resources.

Oversees project management of projects within the Water/Wastewater Operations Division.

Oversees the development and management of the annual operating and capital improvement budget for the assigned departments.

Prepares and reviews reports as part of the process of monitoring and communicating performance results; ensures timely preparation of appropriate regulatory reports or other documents.

Makes verbal and written presentations regarding assigned functional areas.

Conducts and participates in long and short-range studies regarding the assigned departments.

Provides strategic support to Executive Management in the areas of planning, research, communications, and project management.

Takes direction from Executive Management in ensuring that the business policy and imperatives created by the General Manager & CEO are being accomplished by the Water/Wastewater Operations Division.

Advises management in appropriate resolution of issues related to assigned functional areas.

Confers with responsible regulatory agencies relative to the goals and operational standards of departments within the Water/Wastewater Operations Division.

Is active and represents the utility in state organizations related to assigned functional areas, including state and national utility associations.

Monitors and identifies legal requirements, government reporting regulations, and legislative issues and priorities affecting assigned functional areas and determines their respective impacts on current and future operations. Ensures policies, procedures and reporting are in compliance.

Serves as utility representative with local, State, Federal, and International agencies concerning utility regulations, grants, operational functions, and procedures.

Completes other job duties as assigned.

Knowledge important to perform the functions of the job include:

Thorough knowledge of the principles and practices of public utility administration and its specific application to the administration of assigned areas of responsibility.

Thorough understanding of the business dynamics, regulatory issues, competitive issues, and general operating environment surrounding the assigned areas of responsibility.

Thorough knowledge of the local, state, and federal laws and regulations relating to the assigned areas of responsibility.

Knowledge of planning practices and principles.

Knowledge and experience in strategic planning and execution.

Knowledge and experience in formulating policy.

Knowledge in developing and implementing new strategies and procedures.

Knowledge of contracting, negotiating, and change management.

Knowledge of public relations principles and practices.

Knowledge of budgeting methods and systems.

Knowledge of project management practices and principles.

Skills important to perform the functions of the job include:

Professional oral and written communication skills in English.

Customer service, strategic, and critical thinking skills.

Interpersonal skills to work effectively with a wide range of constituencies.

Skill in handling conflict and uncertain situations.

Abilities important to perform the functions of the job include:

Ability to make…