Retail Shortage Control - Part Time

Retail Shortage Control - Part Time (Retail Store Associate)

Join our team as a Shortage Control Associate and contribute to a secure shopping environment while delivering exceptional customer service!

As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trends, and a positive impression of control, your presence at store entrances, exits, and high‑risk areas helps mitigate theft and creates a safe and enjoyable shopping environment.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents or suspicious subjects to your Manager on Duty.
• Support store and field leadership by identifying and reporting theft incidents and/or suspicious subjects.

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and visually monitor the store environment.
• Ability to maintain confidentiality; required.
• Ability to review, analyze and comprehend business trends.
• Exhibit a positive demeanor, strong posture, and energetic greeting.
• Work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills to foster productive business relationships.

• Excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Believe in the power of diversity and inclusion.
• Want to participate in initiatives that positively impact the world around you.

Work arrangements:
Flexible schedule, including nights, weekends, and holidays as required.

Compensation: $11.25 per hour
. Part‑time associates may be eligible for benefits, including medical coverage and a 401(k) plan, paid time off, holidays, and sick time.

Burlington Stores, Inc. is an equal‑opportunity employer committed to workplace diversity.

Location:

00364 – Brownsville, TX 78520
Posting Number: P-3
Position Type:
Regular Part‑Time
Career Site Category:
Store Associate
Position Category:
Retail Store