Business Office Manager - Long-Term Care

Business Office Manager - Long-Term Care

Join Our Team as a Business Office Manager. Drive Operational Excellence in Long-Term Care.

• Manage Accounts Receivable:
  Maintain records, send collection letters, and follow up on past-due balances.
• Support Billing Operations:
  Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions.
• Process Claims:
  Submit and follow up on Medicare, MSP, Managed Care, and insurance claims.
• Oversee Resident Trust Funds:
  Maintain accurate trust fund records and ensure compliance with regulations.
• Ensure Timely Billing:
  Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly.
• Provide Training and Coverage:
  Train staff to ensure “3 Deep” office backup coverage.
• Collaborate with Teams:
  Attend interdisciplinary meetings to review admissions, discharges, and payer changes.
• Support General Office Tasks:
  Handle mail, update PCC records, and verify financials for new admissions.

• Experience in accounts receivable and general financial processes.
• Excellent organization and multitasking ability.
• Proficient in typing, 10-key entry, and general computer use.
• Clear verbal and written communication in English.
• Met deadlines with accuracy and attention to detail.
• Genuine care for elderly and disabled individuals.
• Adherence to safety policies and respect for the Patient Bill of Rights and Employee Responsibilities.

• Health, Dental, and Vision Insurance.
• AD&D, Short-Term Disability, Cancer, Critical Illness, and more.
• Whole and Term Life Insurance.
• Tuition Reimbursement for continued education.
• Paid Time Off.
• Immediate 401(k) eligibility.
• Exceptional corporate resources.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.