Repair Order Coordinator

Essential Duties

• Initiate and implement repair orders on a daily basis
• Maintain files on an ongoing log of all repair orders
• Order needed parts for repair of vehicles in a punctual manner
• Ensure the pricing of marine repair orders coincide with marine surveys
• Process all warranty claims for the Body Shop in an accurate and timely manner
• Determine if the work order represents a valid warranty claim
• Refer to the manufacturer’s manual to determine the number of flat rate hours chargeable for the work hours performed
• Maintain a log of all warranty claims for the Body Shop and file all yellow copies of warranty claims
• Total and submit to payroll by the biweekly deadline timecards for all Body Shop employees accurately reflecting all productive and non-productive time
• Maintain attendance records for shop employees
• General clerical duties such as answer the phone in a professional and courteous manner
• Take accurate messages as needed or page the party needed in the event of an emergency
• Type documents or reports as required by the manager
• Maintain employee files for the Body Shop Manager, etc.
• Maintain a clean and hazard free work environment and follow all policies and procedures regarding safety.
• Perform other duties as assigned.
• SHIFT:
  Monday – Friday 7:00am – 3:30pm with possibility of overtime and/or weekend work as directed by business need.

• High School Diploma or GED
• Valid US Driver’s License
• Obtain and maintain a Transportation Worker Identification Credential (TWIC Badge) issued by the Department of Homeland Security

• Excellent communication skills both written and verbal
• Proven problem-solving abilities
• Demonstrate commitment to safety
• Deadline and detail oriented

This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

IAP, LLC is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.