Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Job Description
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and parts. The role can source from numerous places including special order, FDO, second source, etc.
The role can direct drivers to ensure timely and accurate delivery. Full time.
- Maintain commercial customer relationships
- Provide GAS2 selling experience commercial customers
- Achieve personal / store sales goals and service objectives
- Provide day-to-day supervisory support for Team Members
- Collaborate with GM on coaching and developmental needs for Team Members
- Dispatch drivers ensuring delivery standards are achieved
- Maintain commercial stocking programs
- Build and maintain a network of second source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- ASE P2 certified or ASE ready equivalent
- Advanced solution, project and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi-task and remain organized
Job Skills Necessary for Success as a Commercial Parts Pro
- Working knowledge of automotive systems, and diagnostic ability (engine, suspension, brakes, electronics, exhaust)
- Speak and write English;
Spanish a plus; strong communication skills - Read and interpret safety rules, operating instructions, parts catalogs, procedure manuals; write simple correspondence
- Understand and execute written or diagram instructions
- Complete Parts Knowledge Assessment
- Basic math skills
- Use Microsoft Word and Excel
- Strong organizational skills
- Understand Commercial profitability concepts, including competition, market opportunities, customer prioritization
- Ability to work varying hours including evenings, weekends as needed
- Minimum 3 years of automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Experience leading teams, supervising daily tasks and achieving goals
- High school diploma or GED
- ASE Certification Preferred, but not required
- Walking or standing; talk and hearing; use hands and fingers; reach; climb or balance; stoop, kneel, crouch, crawl; lift up to 50 lbs frequently, up to 100 lbs occasionally; close vision, distance vision, color vision, depth perception; adjust focus
- Usually indoor; occasionally outdoor with weather exposure; exposed to moving mechanical parts; high places; chemicals; electrical shock; explosives; vibration; moderate noise level
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state, local protected class. Position is eligible for sales commission based on individual or store performance.
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