Associate Director of Housing Operations

Associate Director of Housing Operations

Job Title: Associate Director of Housing Operations

Location: CCGA
- Main Campus (Brunswick)

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job : 292598

Join our Team at the College of Coastal Georgia!

Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures.

To learn more about the College of Coastal Georgia's Vision, Mission and Values please : https://(Use the "Apply for this Job" box below)./

Our campus is located at One College Drive Brunswick, GA 31520.

The Associate Director of Housing Operations provides strategic leadership and oversight of housing facilities operations, assignments and billing, and technology systems to ensure efficient, data-driven processes that enhance student satisfaction, retention, and operational effectiveness. This role serves as the senior operations lead for assignments, billing, and maintenance partnerships. Some weekend and evening commitments are required.

• Serve as the primary liaison between Residence Life and Housing and Facilities and Plant Operations to ensure timely, high-quality maintenance, preventive care, and housekeeping across all residential facilities.
• Oversee all housing assignments, room inventory capacity, contracts, and billing cycles within the Star Rez system, ensuring accuracy and alignment with Business Office procedures.
• Provide leadership for housing technology systems, including Star Rez, Maxient, and access control, in collaboration with Technology Services to ensure system integrity and data integration.
• Train staff responsible for housing operations, customer service, and system administration.
• Lead the assessment and reporting of occupancy, demand trends, and service performance metrics to guide data-informed decision-making.
• Develop and implement operational policies and procedures that improve efficiency, reduce errors, and enhance resident satisfaction.
• Assist in developing long-term housing strategies that support enrollment goals, retention, and student engagement initiatives.
• Ensure compliance with USG and institutional policies, safety standards, and occupancy regulations across all residential facilities.
• Perform related duties as assigned.

• Bachelor's degree in higher education administration, business administration, or a related field.

• Experience in Microsoft Office required.
• Background Check/Position of Trust.

• At least 3 years of higher education experience or closely related field.
• Supervisory experience required.

• Master's degree in higher education administration, business administration, or related field.

• Experience with Star Rez preferred.
• Experience with Maxient preferred.

• Ability to lead and motivate teams effectively.
• Ability to make data-driven decisions to improve housing operations.
• Ability to build positive relationships with students, faculty, and staff.

• Knowledge of housing operations, occupancy management, and student-housing systems.
• Understanding of higher education and student development principles.
• Knowledge of state, system, and institutional policies related to student housing.

• Excellent interpersonal and written communication skills.
• Skill in project management, organization, and customer service.
• Skill in data analysis and reporting.

For more information or questions about a job posting, please contact the Department of Human Resources at , or by email  technical support, please call the USG Service Desk at , or email support.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://.