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Education Administration Administrative Management

Associate Director of Housing Operations

Job in Brunswick, Glynn County, Georgia, 31521, USA
Listing for: Inside Higher Ed
Full Time, Seasonal/Temporary position
Listed on 2026-01-12
Job specializations:
  • Management
    Education Administration, Administrative Management
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Associate Director of Housing Operations

Join to apply for the Associate Director of Housing Operations role at Inside Higher Ed
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Job Title:

Associate Director of Housing Operations

Location:

CCGA
- Main Campus (Brunswick)

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

About Us
Join our team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, CCGA is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia’s Golden Isles.

For more information, visit CCGA website.

Job Summary

The Associate Director of Housing Operations provides strategic leadership and oversight of housing facilities operations, assignments and billing, and technology systems to ensure efficient, data‑driven processes that enhance student satisfaction, retention, and operational effectiveness. The role serves as the senior operations lead for assignments, billing, and maintenance partnerships. Some weekend and evening commitments are required.

Responsibilities
  • Serve as the primary liaison between Residence Life and Housing and Facilities and Plant Operations to ensure timely, high‑quality maintenance, preventive care, and housekeeping across all residential facilities.
  • Oversee all housing assignments, room inventory capacity, contracts, and billing cycles within the Star Rez system, ensuring accuracy and alignment with Business Office procedures.
  • Provide leadership for housing technology systems, including Star Rez, Maxient, and access control, in collaboration with Technology Services to ensure system integrity and data integration.
  • Train staff responsible for housing operations, customer service, and system administration.
  • Lead the assessment and reporting of occupancy, demand trends, and service performance metrics to guide data‑informed decision‑making.
  • Develop and implement operational policies and procedures that improve efficiency, reduce errors, and enhance resident satisfaction.
  • Assist in developing long‑term housing strategies that support enrollment goals, retention, and student engagement initiatives.
  • Ensure compliance with USG and institutional policies, safety standards, and occupancy regulations across all residential facilities.
  • Perform related duties as assigned.
    • Required Qualifications Educational Requirements
    • Bachelor’s degree in higher education administration, business administration, or a related field.
    Other

    Required Qualifications
    • Experience in Microsoft Office required.
    • Background Check/Position of Trust.
    Required Experience
    • At least 3 years of higher education experience or closely related field.
    • Supervisory experience required.
    Preferred Qualifications Preferred Educational Qualifications
    • Master’s degree in higher education administration, business administration, or related field.
    Preferred Experience
    • Experience with Star Rez preferred.
    • Experience with Maxient preferred.
    Abilities Knowledge, Skills, & Abilities
    • Ability to lead and motivate teams effectively.
    • Ability to make data‑driven decisions to improve housing operations.
    • Ability to build positive relationships with students, faculty, and staff.
    KNOWLEDGE
    • Knowledge of housing operations, occupancy management, and student‑housing systems.
    • Understanding of higher education and student development principles.
    • Knowledge of state, system, and institutional policies related to student housing.
    SKILLS
    • Excellent interpersonal and written communication skills.
    • Skill in project management, organization, and customer service.
    • Skill in data analysis and reporting.
    Contact Information

    For more information or questions about a job posting, please contact the Department of Human Resources at (912) 279‑5740 or by email  technical support, call the USG Service Desk at (877) 251‑2644 or email support.

    USG Core Values

    The University System of Georgia is comprised of 26 institutions of higher education and learning as well as the System Office. USG’s Statement of Core Values—Integrity, Excellence,…

    Position Requirements
    10+ Years work experience
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