Customer Service Representative - Causeway

BRUNSWICK, GA

Our number one priority is to serve customer needs in a courteous and professional manner. Our CSRs are not just cashiers. Our CSRs are required to do the following.

Without our customers we would not be in business. It’s imperative that they receive 100% of our attention and we show appreciation for their business.

Additional responsibilities include:

• Cleaning & Housekeeping:
  Inside
• Restrooms:
  Floor, toilet, sink, mirror, walls, and ceiling clean and odor free. Soap, towels and toilet paper stocked
• Trash Cans:
  Emptied, clean and bags tucked out of site
• Doors, windows, walls, shelves, and sills.
• Floors:
  Sweep and mop, free of trash, spills, and stains
• Coolers:
  Doors and shelves cleaned free of stains and spills
• Rugs:
  Swept and free of trash
• Transaction Counter:
  Clean and organized. Remove items not for sale.
• Shelves:
  Clean and dust free
• Food Service Area:
  Equipment and prep area clean and organized
• Back office and cooler neat and organized
• Coffee and Fountain Area:
  Clean, free of spills and trash
• Merchandise:
  Clean and dust free
• Cleaning & Housekeeping:
  Outside
• Parking Lot:
  Swept and free of trash, oil, gas spots, cigarette butts, and weeds
• Windows & Doors:
  Clean, no faded or unauthorized signs
• Entrance Sidewalk:
  Clean, stain and trash free
• Trash Cans:
  Clean, not overflowing, and bags tucked out of site.
• Fuel Islands:
  Clean dispensers and nozzles.
• Squeegies & towels on all islands, windshield buckets clean and full
• Merchandising
  • Stock, front, and face all merchandise
  • Bag Ice
  • All merchandised priced
  • Cooler fronted and labels faced
  • Stock fountain, cooler, and freezer, condiments
  • Brew Coffee
  • Check and remove out of date merchandise
  • Move and build displays.
  • Sales Counter:
    Proper Cig. display, products priced
  • Stock lottery supplies and cigarettes
  • Change bag in box syrup on fountain
• Accounting/Legal:
  Proper cash & credit card, refund, and shift procedures including cash drops and safe operations
• Basic math computation to count back change
• Adhere to policies on age restricted product sales
• Inventory Control: observe and react to shoplifters and gas theft
• Misc.:
  Check in vendors
• Maintain safe environment – gas spills, emergency stop, slips, falls, lifting procedures
• Attend store meetings and view website
• Log and report maintenance issues to manager immediately

Ability, Education, and/or Related Work History

• Must be in physically good shape and able to lift bend and stand up to eight hours.
• Must be able to bend/squat/twist/stoop/kneel and reach forward.
• Must be able to work in a cooler at a temperature of 32 degrees.
• Must be able to lift 50 lbs.
• Must be able to push/pull 45 lbs.
• Must be able to do basic math.
• Must be able to speak, read and write English and communicate with customers in English.
• Be able to climb a two to five foot ladder and maintain balance to clean windows and stock and arrange coolers and shelves, hang and/or change signs in and around store.
• Must be able to react to a fire by lifting a fire extinguisher weighing 10 pounds and moving it to the fire area.

Equal Opportunity Employer

• Entry level

• Full-time

• Other

• Retail Gasoline