Assistant Manager - Store

Job Summary

Travel Centers of America offers a convenient, one-stop shopping experience to our customers. We carry a wide selection of name-brand products, and are stocked with Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and even clothing and gifts! The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store. Additional responsibilities include staffing, training and development, general supervision of the staff, and improving profitability.

The Assistant General Manager ensures we are returning every traveler to the road better than they came!

• Be a leader and inspire your team to meet and exceed company performance standards and improve the potential of the Store department (i.e. fast and friendly customer service, good product knowledge, up-beat atmosphere, etc.)
• Develop a trusting atmosphere that is conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy
• Recruit, hire, train and retain high-quality team members according to company guidelines and create a culture where team members feel respected and recognized for their achievements
• Help achieve financial objectives through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
• Adhere to safety standards and abide by standards of operation. Follow company guidelines on vendor relationships
• Assumes duties of any hourly associate position as necessary

• A leader who sets the example when working alongside team members
• The ability to lead, motivate, train and develop people to unleash the talent within each team member
• High School Diploma (or GED) required
• Supervisory experience in the following areas preferred: convenience store, truck service, travel center, or related industry
• Exhibit good verbal and written communication skills
• Ability to work flexible hours including nights, weekends and some holidays
• Proficient in Microsoft Office;
  Operational understanding of POS software

• Competitive wages and annual bonus opportunity
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• On-site meal discount
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement
• Relocation Assistance (relocation not required)

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit

$15.73 - $18.18 per hour

Travel Centers of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service, Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law.

Individuals with a disability may request a reasonable accommodation related to our recruiting process.

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud le performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.

Mid-Senior level

Full-time

Sales and Business Development

Retail