Senior Quality Assurance Lead - Call & Email Evaluations
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Quality Assurance - QA/QC
QA Specialist - Analyst/Manager, Quality Control - QC Analysts/Managers, IT QA Tester / Automation
Job Description & How to Apply Below
Concentrix in Brunswick, ME is seeking a quality monitoring professional to audit and evaluate inbound and outbound calls, chats, and emails. The role supports productivity tracking and reports results to Quality Leadership, Delivery, and clients.
You will participate in calibration and internal audits to improve processes and scoring consistency. Applicants should maintain a strong knowledge base of client products and program strategies, join cross‑functional task forces, and help refine forms
We are looking to fill the Senior Quality Assurance Lead
- Call & Email Evaluations position at Concentrix in Brunswick, ME, United States.
For the Senior Quality Assurance Lead
- Call & Email Evaluations position at Concentrix, we are reviewing applications now.
Step into the Senior Quality Assurance Lead
- Call & Email Evaluations role at Concentrix in Brunswick, ME, United States and grow with us.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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