Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant - 5,000 Sign On Bonus

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting‑edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Signing bonus (subject to terms and exclusions) valued at $5,000, paid in two installments: $2,000 in the pay period following 180 days of employment, and $3,000 after one year of employment. The bonus is only payable if the employee is in good standing continuously through the date each payment is made. Only candidates hired into the role externally are eligible for the signing bonus during the applicable offering period.

Hourly pay $18.00/hour Base + Targeted Commission, total target compensation $25.69 USD.

• Passionately represent products and services by sharing and demonstrating product and sales know‑how with customers.
• Provide product demonstrations to educate customers on full product capabilities.
• Takes a customer‑first approach with all customer interactions; listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engages in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed; may be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pounds of boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles and make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Customer‑Focused;
Workplace Organization;
Persuasion;
Teamwork;
Technical Knowledge;
Self‑Motivation;
Communication;
Resil…