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Service Technician

Service Technician Job Description

Perform diagnostics, repairs, and preventive maintenance on heavy construction equipment, vehicles, and related equipment.

Identify repair needs and recommend replacement parts as needed.

Repair and replace damaged or worn components.

Test equipment after repairs to ensure proper operation and safety.

Read and understand operating manuals, electrical and hydraulic schematics.

Complete work orders, warranty documentation, service reports, and time records accurately.

Maintain tools, equipment, vehicles, and a clean, organized work area.

Provide excellent customer service and maintain positive customer relationships.

Stay current on equipment, technology, and repair procedures.

Participate in required training and development.

Assist with parts deliveries, errands, and other service department duties as needed.

Follow all safety procedures and guidelines.

Qualifications

High school diploma or GED required.

Technical school certificate or 3+ years of related experience/training preferred.

Strong knowledge of heavy equipment repair methods, tools, and techniques.

Ability to diagnose complex problems and develop effective solutions.

Ability to read electrical and hydraulic schematics.

Strong customer service and communication skills.

Basic computer and Microsoft Office skills.

Strong attention to detail and accuracy.

Ability to work independently and as part of a team.

Ability to prioritize multiple tasks and meet deadlines.

Physical Requirements

Ability to lift up to 75 lbs. occasionally.

Ability to stand for extended periods and work in confined areas.

Ability to use hand and power tools, including vibrating tools, for extended periods.

Ability to work a flexible schedule, including occasional evenings and weekends.