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IT Software Governance, SaaS & License Management Specialist Service; Digital

Job in 1000, Brussels, Bruxelles-Capitale, Belgium
Listing for: Big Water Consulting
Full Time position
Listed on 2026-09-01
Job specializations:
  • IT/Tech
    IT Business Analyst
  • Business
Job Description & How to Apply Below
Position: Big Water Consulting - IT Software Governance, SaaS & License Management Specialist Service (Digital
As a Software Governance, SaaS & License Management Consultant, you will act as the central owner of the software governance process execution and monitoring.

You will ensure that:

All software and SaaS solutions are properly assessed, approved, and inventoried

Governance processes are effectively applied, measured, and continuously improved

Licenses are controlled, optimized, and aligned with real usage

This is a hands-on coordination and governance role, combining operational rigor with continuous improvement responsibilities.

Key responsibilities

Governance process ownership & monitoring:

Execute and monitor the end-to-end software and SaaS governance process

Ensure that all required security, compliance, procurement, and architecture checks are consistently applied

Define and track governance KPIs (e.g., lead time, compliance rate, process gaps)

Identify bottlenecks, inefficiencies, and governance gaps

Drive continuous improvement of governance processes, tools, and ways of working

Promote a pragmatic governance approach balancing control and business agility

Software & SaaS intake governance:

Govern the intake of new software and SaaS requests

Ensure no tool is introduced without proper approval and validation

Challenge requests by identifying existing internal solutions

Coordinate and follow up all required reviews and approval.

Software inventory & Data quality:

Ensure that all software and SaaS solutions are correctly inventoried and maintained

Own and maintain the software catalogue / SaaS inventory, including:

Solution details

Ownership

Approval status

Licensing model

Lifecycle status

Ensure completeness, accuracy, and consistency of inventory data

Reduce shadow IT by improving visibility and governance coverage

License management & optimization:

Manage licenses under Digital Workplace responsibility

Ensure timely renewals and contract follow-up

Monitor license usage and identify optimization opportunities

Analyze usage reports and drive cost optimization actions

Ensure alignment between purchased licenses and actual usage

Contribute to license governance best practices and policies

Stakeholder Coordination:

Act as the central coordination point between:

Business teams

Digital Workplace

Architects

Information security & data protection

Procurement & vendor management

Other IT teams

Ensure smooth collaboration and timely decision-making

Proactively follow up and drive actions to closure

Reporting & continuous improvement:

Produce and analyze governance and license usage reports

Define and track KPIs for service performance and governance effectiveness

Identify trends, risks, and improvement opportunities

Improve transparency and reporting for stakeholders and management

Documentation & process enablement:

Maintain and improve governance documentation (Confluence, SharePoint, etc.)

Ensure processes are clear, accessible, and understood by stakeholders

Support integration of governance into procurement and tender processes

Contribute to standardization and simplification of governance flows

Requirements

You are able to speak, read and write fluently English and French or Dutch.

3 to 4 years of experience in:

IT Governance

IT License Management

Software/SaaS coordination

Strong understanding of:

Software/SaaS intake and approval processes

Governance frameworks and compliance topics (GDPR, vendor risk, security review)

Proven experience with license management or usage monitoring

Strong stakeholder coordination skills across multiple domains

Strong ownership mindset: proactive, structured, autonomous

Analytical mindset with experience in KPI definition and reporting

Excellent communication skills (business & IT)

Experience with documentation tools (Confluence, SharePoint, etc.)

Structured and detail-oriented with strong follow-up discipline

Able to manage complexity and incomplete information

Hands-on and solution-oriented

Strong communicator who can bridge business, IT, and governance topics

Focused on both control and continuous improvement

Nice-to-have:

Experience in a regulated or international environment

Experience with :

SaaS lifecycle management

Procurement / tender processes

Software asset or license governance

familiarity with tools such as:

Service Now, IVANTI, Jira

Power BI, Excel, Power Apps

Knowledge of ITIL or service management best practices

Exposure to AI governance or EU AI Act
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