Senior Account Manager​/Sales

Job Summary

The Senior Account Manager will be responsible for generating revenue by meeting sales targets and expanding the customer base. Account Managers are required to initialize and develop relationships with Customers and to serve as the point of contact for all activities within their accounts.

• Excellent verbal and written communication skills
• Excellent sales and customer service skills with proven negotiation skills
• Strong supervisory and leadership skills
• Excellent organizational skills and attention to detail
• Financial expertise to drive account profitability
• Proficient with Microsoft Office Suite or related software

• Bachelor’s degree in Business, Business Administration, or related field, OR
• Minimum of 2-3 years of sales experience required

• Remote position
• Travel required

• Problem Solving – Identifies and resolves problems in a timely manner
• Creativity – Ability to deviate from standardized work and establish new process and procedures
• Customer Service – Responds promptly to customer needs and requests, solicits feedback, and meets commitments
• Organization – Prioritizes and uses time efficiently, requiring limited supervision
• Quality – Demonstrates accuracy through thoroughness and strong attention to detail
• Quantity – Meets productivity standards and completes work in a timely manner
• Adaptability – Adapts to changes in the work environment, manages competing demands, and is able to work with unexpected delays or events
• Dependability – Consistently at work and on time, responds to management instructions, and solicits feedback to improve performance
• Safety and Security – Complies with all Corporate Safety and Security procedures
• Team Player – Ability to apply teamwork and positive leadership qualities to promote a collaborative work environment

• Identify potential customers and leads
• Establish and maintain relationships with existing customers
• Develop new business opportunities
• Maintain and increase gross margin targets set by the company
• Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets
• Identifies and analyzes customer preferences to properly direct sales efforts and inform R&D
• Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs
• Resolves customer complaints, and other issues that may interfere with efficient sales operations
• Collaborates with executive leadership to develop sales quotas and strategies
• Negotiate prices, terms, and contracts
• Understand market trends and provide feedback on market trends to improve sales strategy
• Prepares sales budget; monitors and approves expenses
• Acts as company representative at trade association meetings
• Maintains confidentiality in all corporate and related company matters
• Updates job knowledge by participating in educational opportunities as needed