EMT Dispatcher

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EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van). The dispatcher receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently, maintaining positive interaction with hospital staff, the public and other agencies.

EMS Dispatcher provides ambulances with necessary response information for emergency, non-emergency and routine medical transports (Wheelchair Van). Receives requests for services via radio or telephone and operates a computerized automated dispatch system proficiently and will maintain positive interaction with hospital staff, public and other agencies.

• Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
• Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
• Receives and enters call/patient information into computerized dispatch system.
• Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
• Maintains proficiency in communications computer software required for daily operations.
• Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid laws/guidelines updates, and other contractual obligations for services.
• Provides proper utilization of radio and telephone equipment being courteous, proper modulation, prompt paging of staff, routing telephone calls to proper locations, or takes an accurate written message.
• Capable of establishing priorities according to relative importance and deadlines; sets goals; and manages time efficiently.
• Checks Medi Tech and other information devices routinely during each shift of duty.

Required Education and Experience
High school diploma or equivalent (GED)

Required Licensure and Certifications
BLS – 14 day grace
Emergency Medical Dispatch through IAED – 6 months grace

St. Joseph Health – Bryan/College Station, Navasota, Caldwell, Madisonville, TX. Since 1936, St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley.

Pay Range: $16.42 – $23.19 /hour