Front Desk Clerk - College Station, TX

Lodging Host Hotel Corp is looking for part- and full-time Front Desk Agents to provide detail-oriented service to our Hilton Garden Inn - College Station, TX guests. We have 119 guest rooms, a restaurant, bar, and meeting space.

Responsibilities Greet customers with a welcoming attitude

Answering incoming telephone calls from prospective and existing guests

Assisting guests with hotel reservations

Assigning rooms and suites to guests

Processing credit card transactions for lodging, room service and other hotel costs

Transferring phone calls to guest rooms

Providing guests with wake-up phone calls

Assisting with guest requests and complaints

Maintaining accurate records of guest charges (room service, pay-per-view, spa services, etc.)Benefits
401(k)401(k) matching

Dental insurance

Employee discount

Health insurance

Vision insurance

Required

Education:

- High school diploma or equivalent

Required Experience:

- Previous experience in a customer service role, preferably within the hospitality industry
- Experience handling cash and processing payments
- Familiarity with hotel management software or reservation systems

Required

Skills and Abilities:

- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to interact effectively with guests and colleagues
- Proficient in basic computer applications, including Microsoft Office Suite
- Ability to multitask and manage time efficiently in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Ability to work flexible hours, including weekends and holidays