Retail Store Management Trainee

Retail Store Management Trainee – 2405 s role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. A minimum of 1 year retail management experience is required.

Pay range: $13.50 to $22.40 per hour. The role offers the potential to earn commission above the hourly base rate and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The Store Manager Trainee is accountable for day-to-day store operations, promoting a positive environment, and partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer centric environment.

The role analyzes store financial statements to ensure goals are met, participates in asset protection, and targets new customer acquisitions. It may involve handling a wide range of merchandise including jewelry, tools, electronics, and firearms in FFL locations.

The position offers an hourly wage;
Store Manager Trainees can earn commission based on productivity and a bonus based on store performance. The actual pay will vary by location, qualifications, and experience.

• Facilitate a customer centric environment by engaging customers in a friendly and professional manner and addressing issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets.
• Ensure asset protection through inventory control and safety procedures.
• Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate the store s financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self development as requested.
• Communicate clearly with employees to ensure understanding of the store mission and profit objectives.
• Remain up to date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds; ability to stand, stoop, walk, climb, push, and pull as required.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms certified.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Store Manager Trainee will work 45+ hours per week; hours based on business needs.
• Computer literate and able to operate POS systems and common office machines.
• Ability to multi-task in a fast paced environment; detail oriented with strong organizational skills.
• Cash handling experience is required; ability to work independently with minimal supervision; excellent work ethic and strong business sense.

Bilingual applicants are encouraged to apply.

The commission plan is proprietary to First Cash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance; more details are provided during the interview process.

First Cash Holdings, Inc. is an Equal Opportunity Employer. The company provides equal employment opportunities regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities.