Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team. Pay: $13.50 to $19.00 per hour
. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.17 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: paid time off with eligibility based on tenure (one week after six months, two weeks after one year, and progressively more thereafter; adjustments may apply for state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted to local requirements).
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per semester for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. This role is accountable for day-to-day store operations and fostering a positive, productive environment. You will partner with the Store Manager to lead and develop store employees, recruit and retain talent, maximize financial goals, and manage customer relations/satisfaction. This position sets the tone for a customer-centric environment.

You will analyze store financial statements to ensure goals are met and support asset protection, merchandising, and customer outreach. The role involves working with a variety of merchandise including jewelry, tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage plus commission based on productivity and a store-performance bonus. Actual pay will depend on location, qualifications, and experience.

Responsibilities of an Assistant Store Manager are:

This is a representative list of general duties and is not all-inclusive. Other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, including cash drawers, merchandise counting, and asset protection procedures.
• Ensure asset protection through inventory control and documentation of loans.
• Administer store processes, including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability via communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to align with the store mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers in exterior areas or retrieve products from exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours are not guaranteed.
• Computer literate; able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational and analytical skills.
• Cash handling experience is required.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission based on gross profit from personal performance. Additional details provided during interviews.

The information in this…