Retail Assistant Store Manager

Overview

Retail Assistant Store Manager to join our Team!

Pay rate: $13.50 to $19.00 per hour. We offer a commission structure that pays you for every transaction processed. Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.11 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Standard operating hours: most stores open 9 AM – 6 PM; many stores closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Ability to earn unlimited commission above the hourly base rate.
• Vacation: one week paid after six months; additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months; 16 hours per anniversary thereafter (years 2–5); 24 hours after five years (adjusted per local requirements).
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester) for eligible full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six months of management/3rd key experience. Assistant Store Managers are accountable for day-to-day store operations and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction. The position sets the tone for a customer-centric environment.

Additionally, this role analyzes store financial statements alongside the Store Manager to ensure financial goals are met. You will be required to commit to the company’s asset protection program, promote our business, and target new customer acquisitions. Employees will work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. The actual pay of successful Assistant Store Managers will depend on factors such as location, qualifications, and experience.

This is a representative list of general duties and is not all-inclusive; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, including cash and merchandise handling, ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and self-development training as requested.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and…