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Virtual Travel Agent

Job in Bryant, Saline County, Arkansas, 72022, USA
Listing for: ITandT BTS
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Since 1969, ITandT BTS has provided seamless, cost-effective business travel programs to professional organizations in such industries as finance, law, pharmaceutical, bio-tech, consulting, entertainment. ITandT BTS is a privately held, travel management corporation headquartered in Malvern, Pennsylvania and services clients around the globe, and has global sales in excess of $.00. ITandT BTS dedicates 100% of its resources and infrastructure to the middle segment market (organizations spending $5 million annually or less on T&E).

Business

lines include:
  • Traditional and online corporate travel
  • ITandT BTS Meetings & Incentives
  • Travel fulfillment services
  • Interactive portal technology
  • Video conference services
  • Consolidator/wholesale services
Summary:
  • Experienced corporate travel agent, communicating with clients and vendors via both email as well as phone and doing so in a highly professional manner
  • Must be able to work in an environment where teamwork is essential
  • Must exhibit a positive and professional demeanor at all times
  • Must be flexible and able to work under pressure
  • Position can be virtual or at the ITandT BTS corporate headquarters located in Malvern, PA
Responsibilities:
  • Managing incoming reservation requests via phone, email, Concur
  • Delivering service excellence at every level of the business travel process
  • Processing reservations via Sabre GDS as well as researching fares/rates online
Requirements:
  • 5 years of corporate travel reservation experience
  • Proficient in Sabre
  • Must deliver exceptional customer service as well as possess excellent communication skills
  • High school diploma or equivalent required
Benefits:
  • 401K Plan
  • Medical and Dental Insurance Coverage
  • Paid Vacations
  • Opportunity for Advancement
  • Monthly performance bonuses

Job Type: Full-time

Pay: $60,000.00 - $ per year

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Experience:

  • travel agent: 5 years (Required)

Work Location:

Remote

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