Collections Clerk

Collections Clerk (Administrative)

Seeking an experienced Accounts Receivable/Collections Clerk.

Collect Accounts Receivable invoices for all company accounts which are at 30 days or more aging or prepaid accounts.

• Collect delinquent invoices for all company accounts. This includes but is not limited to corresponding with customers, researching freight rates, fuel surcharges, preparing account spreadsheets and statements, sending copies of backup to customers, retrieving freight bills from storage, corresponding with billing clerk. Correspond with prepaid accounts to collect funds up front then release loads. Provide detailed documentation concerning all collection activities.
• Follow up on overpaid/short‑paid receivable list daily. This includes corresponding with operations as well as customers in regards to resolution of funds.
• Prepare adjustments and write off invoiced amounts with approval/reason daily.
• Run credit checks on new bill‑to clients/customers and recommend credit limits. Manage account credit hold status as needed.
• Correspond with outside collection agency. This includes preparing account information and turning over data for collection.

Monday - Friday 8:00 AM to 5:00 PM

$21-23 Hourly

• Must have collection‑related experience (one year or more preferred).
• Must possess moderate computer skills especially pertaining to Microsoft Excel (VLOOKUPs) and Microsoft Word to efficiently and accurately notate and track account details.
• Previous customer relation skills a plus including good customer telephone skills are preferred.