Receptionist, Administrative​/Clerical

Overview

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Our company focuses on people helping people and a high-performing, connected culture where everyone belongs. We strive to continuously improve our business through our Block Next transformation plan, focusing on innovation, client experience, and sustainable growth. We invite you to be part of a team that makes a meaningful difference in your community.

As part of our seasonal staffing, you will focus on delivering excellent client service and creating a positive first impression for clients visiting or contacting our offices.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience in a fast-paced environment
• Previous experience in a customer service role
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

H&R Block is committed to the total well-being of our associates. Our benefits support health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k, and Employee Stock Purchase Plan

We are committed to building a connected culture where trust, care, and connections help us work together. You will be part of an exceptional work environment recognized on Best Companies lists and surrounded by colleagues who promote growth and support.

H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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