Teravalis Community Steward, Center

Teravalis Community Steward, Welcome Center-2

Join to apply for the Teravalis Community Steward, Welcome Center-2 role at Howard Hughes Communities

3 days ago Be among the first 25 applicants

Join to apply for the Teravalis Community Steward, Welcome Center-2 role at Howard Hughes Communities

Dedicated to innovative placemaking, Howard Hughes Communities is the real estate platform of Howard Hughes Holdings Inc. (NYSE: HHH) and recognized for its ongoing commitment to design excellence and to the cultural life of its communities. Building on that foundation, we foster a culture of curiosity that empowers every employee to shape their own story within our organization.

The Community Steward meets and greets visitors at the Welcome Center, supports builders by directing visitors to model homes, assists with gathering market data, generates reports and completes other duties as assigned by the Welcome Center Manager. This is a Part-Time position, less than 30 hours per week with a minimum of one day during the work week and one weekend shift per week.

• Warmly and professionally greet/interact with visitors at the Welcome Center, guide them through the community story, and answer general questions about the community, schools, the general area, builders, directions, etc.
• Deliver a detailed presentation about the community’s enriched lifestyle to include the neighborhoods, amenities, events and activities.
• Assist in collecting/recording visitor registration information.
• Act as a liaison between prospective residents and builder sales offices, facilitating seamless communication.
• Assist in answering the telephone and directing calls/answering questions to maintain engagement.
• Follow-up on requests made for information to be mailed, e‑mailed, etc.
• Assist in printing and/or preparation of marketing brochure materials for Welcome Center and/or distribution to Realtor offices, special events, etc.
• Provide other clerical support as needed in such areas as filing, database entry, preparation of reports, updating of area information, etc.
• Assist in the preparation of the Welcome Center for daily activities including opening/closing of center, preparation of refreshments for visitors, turning on lights and electronics (monitors, TV’s, etc.), re‑stocking of displays with brochure materials, inserts, etc., monitoring of overall appearance and cleanliness of Welcome House and/or displays, etc.
• Provide feedback to Welcome Center Manager and Sr. Director of Marketing on visitors’ comments, requests, complaints, suggestions for improvements, etc.
• Assist in hosting on‑site and off‑site events held from time to time for Realtors and/or the public.
• Other duties as assigned.

• High School Diploma or equivalent required.
• 1‑2 years of experience in Customer Service or Retail Sales preferred.
• 19‑28 hours/week—average of 24‑26 hours/week (including weekends)
• 9:30am – 6:00pm Monday thru Sunday—structured part time job, must be flexible and willing to work different shifts every week including both weekend days.
• Strong interpersonal and communication skills.
• Highly proficient in MS Office applications:
  Word, Excel, Outlook—data entry
• Able to quickly pivot between tasks.
• Professional interaction with clients and vendors.
• Build positive working relationships with employees at all levels within the organization.
• Exercise sound judgment when making decisions.
• Work overtime as required.
• Able to meet deadlines as necessary.
• Effectively work with minimal supervision.
• Strong organization and attention to detail skills.
• Exceptional communication skills both verbal and written.
• Good problem solver/creative thinker.
• “Can‑do” attitude, pro‑active, and resourceful.

• Competitive 401k plan
• Generous PTO policy
• Premium medical, dental, and vision coverage
• Voluntary benefits for unexpected life events
• Student loan assistance and stipends to assist with lifelong learning

Howard Hughes Communities develops, owns, and operates the nation’s premier large-scale master planned communities and mixed‑use developments. Our award‑winning portfolio includes The Woodlands®, Bridgeland®, and The Woodlands Hills® in Greater…