Medical Assistant Coordinator - Buckeye, AZ

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POSITION SUMMARY

The Medical Assistant Coordinator is an entry level leadership role, responsible for the facilitation of workflow while acting as the liaison between the back-office staff and other clinical and non-clinical staff. Provides mentoring and guidance to back-office staff. The Medical Assistant Coordinator will have met all the expectations outlined in the roles for Associate Medical Assistant, Medical Assistant and Senior Medical Assistant.

The Medical Assistant Coordinator will have maintained the highest level of professionalism and performance by receiving exceeds or greater on annual performance appraisals and remaining free of any active formal disciplinary process.

Description

POSITION SUMMARY

The Medical Assistant Coordinator is an entry level leadership role, responsible for the facilitation of workflow while acting as the liaison between the back-office staff and other clinical and non-clinical staff. Provides mentoring and guidance to back-office staff. The Medical Assistant Coordinator will have met all the expectations outlined in the roles for Associate Medical Assistant, Medical Assistant and Senior Medical Assistant.

The Medical Assistant Coordinator will have maintained the highest level of professionalism and performance by receiving exceeds or greater on annual performance appraisals and remaining free of any active formal disciplinary process.

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

• I nclusion
• N urture
• S ervice
• P urposeful
• I ntegrity
• R esilient
• E ngaged

• High school diploma or GED from an accredited institution
• Graduation from an approved medical assistant training program with three (3) or more years of experience
• Certified Medical Assistant, reqired
• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Minimum one (1) year of supervisory or leadership experience in a medical office team and/or approved development plan
• Demonstrated ability in implementing the principles and practices of supervision
• Ability to multi-task and work effectively in a high-stress and fast-moving environment
• Effective communication demonstrated by ability to read, interpret, comprehend and comply with written and verbal communication
• Proficient mathematical skills for use in a healthcare setting
• Ability to problem solve in situations both independently or with support from team and/or leadership
• Advanced computer efficiency to include Windows, MS Office and Patient Management System (electronic medical record)
• Must have reliable transportation that can meet any operational reassignments of the organization during the workday. If employee is driving during work hours, the employee is required to possess a valid driver’s license and must be in compliance with Arizona vehicle insurance requirements

• Prepare for the patient appointment by reviewing and updating patient records prior to patient arrival
• Interview patient to obtain reason for visit: chief complaint, and document in electronic medical record following MA workflow protocols for intake of patient
• Obtain and record the patients’ vital signs according to protocol for patients age
• Prepare exam room and patient for the type of exam/procedure to be performed
• Maintain patient confidentiality following all HIPAA policies and procedures
• Document accurately all patient information in electronic health record
• Communicates in a timely and professional manner with patients and other members of the care team at all times
• Know and follows the eight rights of drug assessment and administration
• Know and follows procedure for immunization administration and storage
• Follow all medication policies and procedures for labeling, storing and use
• Know and utilizes principles of universal protocols and National Patient Safety Goals
• Clean and sterilize instruments per protocol
• Has knowledge of surgical and diagnostic office procedures
• Correctly collect specimens, perform testing, and processes as indicated.
• Provides clear instructions to patients regarding obtaining and collecting of specimens.
• Review patient plan and educates patient on…