Distribution Center Warehouse Supervisor

Distribution Center Warehouse Supervisor

Join to apply for the Distribution Center Warehouse Supervisor role at Ross Stores, Inc.

Our values start with our people; join a team that values you! Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. We focus on delivering a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure‑hunt experience.

As part of our team you will experience:

• Success – our winning team pursues excellence while learning and evolving
• Career growth – we develop industry‑leading talent because Ross grows when our people grow
• Teamwork – we work together to solve hard problems and find the right solution
• Diversity, Equality & Inclusion – we celebrate the backgrounds, identities, and ideas of those who work and shop with us and strive to be a positive force in our community

Our corporate headquarters are in Dublin, CA; we have three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

Supervises activities of regular associates and temporary workers. Assesses production schedules and man‑hour requirements for job completion. Interprets company policies and procedures to ensure compliance. Enforces safety regulations. Evaluates production methods, performance, and efficiency for improvements. Prepares associate performance evaluations and assists in administration of reviews. Determines time and production standards, maintains records. Demonstrates a "can‑do", "make‑it‑happen" attitude with perseverance and initiative to ensure top performance, quality, and service to our stores.

Responsible for developing and maintaining an open, engaging labor‑relations environment that remains issue‑free.

• Manages hourly team to ensure timely and accurate processing and distribution of merchandise to stores
• Uses the MAP (Managing Associate Performance) process to train, assess, motivate, coach, and evaluate associates in all areas of job duties
• Ensures rapid, accurate movement and processing of merchandise using established engineered methods and standards
• Organizes and prioritizes daily work orders and staffing needs to meet production goals
• Ensures accuracy and quality of work for all Ross and temporary associates
• Creates an effective team culture that recognizes individual and team performance while maintaining an issue‑free environment in a demanding workplace
• Establishes and maintains strong working relationships with other Area Supervisors, DC Merchandise Managers, and Human Resources
• Conducts daily huddle meetings to communicate important daily events and priorities
• Facilitates associate training/meetings for subjects such as safety, human resources, new process orientation, and other topics as needed
• Enforces policies and safety regulations, providing appropriate positive and negative consequences to manage safe working behaviors
• Conducts disciplinary meetings regarding job performance with associates in compliance with company policies and procedures, including separation process when direct reports are terminated
• Manages all administrative tasks and functions for the responsible area
• Performs applicant interviews and makes hiring decisions
• Prepares associate evaluations and administers reviews with assistance from the DC Merchandise Manager
• Maintains daily paperwork such as time and production/CP2 records
• Assists merchandise processors with paperwork, ticketing problems, and troubleshooting orders
• Provides updates to the DC Merchandise Manager on production planning information and needs/problems of the area
• Works on special projects as needed
• Attends and helps plan any special events planned for the team

• Interpersonal Skills
• Communication
• Collaboration
• Drives Results
• Adaptability
• Leadership
• Planning & Organizing
• Commitment

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