Vehicle Sales Preparation Controller United Kingdom

About us
:
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Vehicle Sales Preperation Controller

As a Vehicle Sales Preparation Controller, you will play a key role in managing the journey of vehicles from arrival through to customer delivery. Working closely with Sales, Service, Parts, Workshop teams and external suppliers, you will coordinate all aspects of vehicle preparation, ensuring vehicles are presented on time, to brand standards, and ready for retail sale.

You will be responsible for maintaining accurate records, monitoring vehicle preparation progress, and resolving any delays to ensure a seamless experience for both internal stakeholders and customers.

• Manage and coordinate the vehicle preparation process from stock arrival through to customer handover.
• Monitor vehicle preparation schedules to ensure agreed delivery deadlines are achieved.
• Liaise with Workshop, Parts, Valeting and external suppliers to progress vehicle preparation activities.
• Ensure all vehicles meet company and manufacturer standards before release.
• Track and update vehicle preparation status using internal systems.
• Identify and resolve preparation delays, escalating issues where necessary.
• Coordinate PDI (Pre-Delivery Inspection) completion and outstanding repair work.
• Maintain accurate vehicle records and documentation.
• Support the Sales team with vehicle availability updates and delivery planning.
• Ensure compliance with health and safety procedures and company policies.
• Deliver exceptional internal and external customer service at all times.

To succeed in this role, you'll be highly organised, able to manage multiple priorities, and have excellent communication skills. You'll thrive in a fast-paced environment and take pride in delivering vehicles to the highest possible standard.

• Previous experience within a dealership, automotive, vehicle logistics, stock control, service or administration environment.
• Strong organisational and planning skills.
• Excellent attention to detail.
• Experience using dealership management or vehicle stock systems (advantageous).
• The ability to work effectively with multiple departments and stakeholders.
• A proactive approach to problem solving.
• Good IT and administrative skills.
• A full UK driving licence.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business
• Generous annual leave that increases with your length of service
• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
• Access to Techscheme for discounted technology purchases with flexible payments
• Eyecare vouchers to help cover vision care needs
• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
• Dental insurance for everyday dental care and unexpected treatments
• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView Pay Now – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app
• Free will writing services to help plan for the future
• Flexible life assurance options and partner life assurance for added protection
• Discounted gym memberships to support an active lifestyle
• Travel…