Technical Specialist PFT Solutions
Listed on 2025-12-30
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IT/Tech
Technical Support, IT Support
Technical Specialist for PFT Solutions role at Vitalograph
Vitalograph is a global leader in respiratory diagnostics and services, supporting Primary Care, Occupational Health, Clinical Trials, and more. We’re a family-owned business with over 60 years of growth, innovation, and commitment to quality. With headquarters in the UK and operations in Ireland, Germany, and the USA, we pride ourselves on our open, people-focused culture and dedication to excellence.
What You Can Look Forward To- Generous Time Off – 23 days of annual leave to recharge and unwind.
- Development & progression opportunities.
- Company contributed pension.
- Company contributed healthcare scheme.
- Ongoing learning support.
The Role
As a Technical Specialist for PFT Solutions within the Vitalograph Respiratory Diagnostic Solutions team, your primary responsibility is to provide expert Level 2 medical device hardware and software support on all Vitalograph PFT Solutions products, services and solutions to internal stakeholders, distribution partners, and end users.
Key Responsibilities- In-depth technical knowledge and understanding of PFT Solution products and services.
- Strong technical aptitude and ability to explain complex concepts in a clear and concise manner.
- Excellent communication and presentation skills, with the ability to engage and influence both internal and external stakeholders.
- Provide Level 2 onsite and remote technical support for all PFT Solutions products (excluding high level EMR interfacing) to internal stakeholders, distribution partners, and end users globally.
- Customer-focused mindset with a strong commitment to customer satisfaction.
- Strong problem-solving skills and ability to think analytically.
- Familiarity with relevant regulations and compliance requirements in the respiratory diagnostic industry.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
- Bachelor’s degree in a related field and/or equivalent training and work experience.
- Proven experience in teaching or a similar role, preferably in the healthcare industry.
- In-depth technical knowledge and understanding of PFT Solution products and services (training will be provided).
- Strong technical and IT aptitude and ability to explain complex concepts in a clear and concise manner.
- Customer-focused mindset with a strong commitment to customer satisfaction.
- Understanding of all company and applicable procedures, regulations, guidelines, QMS, and industry standards as required.
Join Vitalograph and become part of a supportive team that values integrity, innovation, and excellence. We look forward to welcoming motivated individuals who are ready to learn, grow, and make a difference.
Seniority LevelEntry level
Employment TypeFull-time
Job FunctionManufacturing
IndustryMedical Equipment Manufacturing
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