Customer Service Associate

Customer Service Associate I at Family Dollar

Join to apply for the Customer Service Associate I role at Family Dollar.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash removal, and overall neatness
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

EEO and other notices
:
We are an equal opportunity employer and commit to recruiting, hiring, training, and promoting qualified people of all backgrounds, and to making employment decisions without regard to protected status. Minor eligibility may vary by location. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed as an exclusive list of duties, which may be amended from time to time.

Employment is at-will, meaning that either party may terminate the employment relationship at any time, with or without cause or notice.

• Employment type:
  
  Part-time
• Location:
  
  221 S Lane St, Bucyrus, OH 44820
• Seniority level:
  Entry level
• Job function:
  Other
• Industry: Retail

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