Inside Sales Representative

Apply for the Inside Sales Representative role at Cordova Bolt, Inc.

Cordova Bolt, Inc. is a distributor/Importer of standard and metric fasteners, including F3125 (A325)/F2280 (A490) button head tension control bolts, A325/A490 hex head structural bolts, F436 flat washers, F959 direct tension indicator washers, F1554 graded rod, headed anchor bolts, and other specialty products. The company has been family owned and operated since 1975 and proudly serves several countries.

We are looking for experienced Inside Sales Representatives to help Cordova Bolt, Inc. exceed sales goals using a combination of selling skills, product knowledge, and order administration abilities. We value higher quality products and outstanding customer service. The ideal candidate can communicate effectively, identify individual needs, and capitalize on opportunities.

The Inside Sales Representative will grow sales across territories or industry segments, working as part of a team to generate phone-based revenue through creating sales leads, initiating prospect calls, and establishing ongoing rapport with existing and potential customers.

• Provide customers/prospects/contacts with product information and technical support
• Provide rapid response to requests for quote and communicate pricing structure
• Update job knowledge by studying new product descriptions and participating in educational opportunities
• Enter orders consistent with customer specifications and track fulfillment process to completion
• Coordinate pricing and product lead times for non-stock items with purchasing
• Answer phones and emails with proper business etiquette
• Maintain confidentiality of customer and company data
• Develop new contacts in customer database via cold-calling and generating new leads
• Work with manager on a continual basis to achieve performance goals
• Participate in continuous improvement projects as needed
• Accomplish department and organization goals by taking ownership of new and different requests, exploring opportunities to add value
• Maintain professionalism and communication to sustain customer and vendor relationships
• Model company culture reflecting positivity and core values in all actions
• Represent Cordova Bolt, Inc. in a positive and professional manner and maintain excellent customer service
• Other duties and responsibilities as assigned

• Minimum 2–4 years sales experience in industrial sales, preferably in the fastener industry
• Proven track record of growing business through successful long‑term relationships with key customers and core suppliers
• Strong proficiency in clear and concise interpersonal and communication skills
• Basic computer skills, including experience with quoting and order management; basic to intermediate knowledge of Microsoft Office tools (Outlook, Word, Excel)
• Proven experience in opportunity qualification, pre‑call planning, call control, account development, and time management
• Ability to work and interact with customers and employees while demonstrating tact, sensitivity, discretion, and professionalism
• Strong keyboarding and proofreading skills that result in minimal errors
• Must be a U.S. citizen or permanent resident

• Requires extended periods of sitting
• Requires talking, listening, using hands to finger, reach with hands and arms, and operating a computer
• May frequently be required to stand, walk, kneel, bend, and twist
• Requires the ability to lift products and supplies up to 49 pounds

• Occasional travel to customer sites, trade shows, and training
• Fast‑paced multi‑tasking environment
• Sitting 80% of time, standing and movement 20% of time

Cordova Bolt, Inc. is an equal‑opportunity employer and a proud employer of United States military veterans. A pre‑employment drug screen as well as a background check is part of our hiring process.

This job description does not list all duties of the job. Other duties may be assigned by supervisors or managers. Performance may be partially evaluated based on the tasks listed in this job description. The employer reserves the right to review this job description at any time. The job description is not a contract for employment, and either party may terminate employment at any time, for any reason.

Base salary: $20 per hour – $22 per hour plus commission (exact compensation may vary based on skills and experience).

• Medical insurance
• Dental insurance
• 401(k)
• Paid vacation
• Paid sick time