Test Center Monitor Supervisor

Pay range: $24.00/hr - $24.00/hr (based on skills and experience).

The Civil Service Test Center Supervisor (TCS) manages and oversees test administration at a test site or virtually through the use of a computer and web camera. The duties of the TCS may include:

• Understanding and complying with all examination guidelines, policies, and procedures.
• Arranging facility use and planning rooms according to candidate count.
• Providing assistance to test site staff and candidates.
• Charging computer testing devices (Chromebooks) prior to administration of candidate exams.
• Assisting in the set up and distribution of computer testing devices (Chromebooks) to candidates, and helping candidates log in and submit their exams if necessary.
• Utilizing software to virtually proctor candidates in a remote setting (if necessary).
• Assisting in training monitoring staff in the use of remote proctoring software.
• Maintaining contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date.
• Receiving, distributing, and returning test material in a secure manner.
• Collecting, cleaning, and returning computer testing devices (Chromebooks) to the charging cart, and securely storing the cart.

Travel will be required throughout the School Districts.

• Possession of a High School Diploma or GED.
• Two years of customer service work experience and one year of supervisory experience.
• Ability to work with a diverse population in a calm and courteous manner under stressful conditions.
• Ability to operate a personal computer and perform basic computer functions.

Candidates will be required to work at Testing Sites at all locations.