Administrative Assistant

Join to apply for the Administrative Assistant role at Neighborhood Legal Services, Inc. of Western New York
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This is a full‑time position that provides general secretarial support. The incumbent assists attorneys, paralegals, and the reception desk, handles general office duties, and supports unit‑wide projects.

$42,957.00/yr – $58,500.00/yr

The Administrative Assistant will be responsible for general secretarial support including answering the telephone, assisting the receptionist when needed, typing, filing, copying, assisting attorneys and paralegals, and coordinating unit‑wide projects.

• Types various legal materials including court filings, petitions, pleadings, motions, memoranda, letters, and reports.
• Types and reviews outgoing correspondence to ensure all legal documents and enclosures are in proper order and grammatically correct.
• Sorts and distributes mail.
• Assists attorneys and paralegals with answering inquiries over the phone or in person and manages secretarial and administrative details.
• Organizes and maintains files and records of a confidential, complex, or otherwise sensitive nature.
• Provides backup for reception staff by answering telephones and greeting clients.
• Manages own professional development; stays informed of new rules, regulations, and legislation pertinent to the organization, participates in continuing legal education and other appropriate training, and develops specialty knowledge.
• Organizes trainings for the unit.
• Works constructively as a team member with other NLS staff on advocacy projects that align with program priorities.
• Performs diversified clerical work as directed by the Office Manager or attorney staff.
• Conforms to all rules and responsibilities applicable to all employees and performs all other assigned tasks.

• Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines with minimal supervision.
• Excellent writing, editing, and proof‑reading skills with a keen eye for detail.
• Strong interpersonal skills and the ability to work collaboratively with a dynamic, multi‑sector team.
• Demonstrates cultural humility when working with low‑income clients across diverse dimensions.
• Familiarity with diverse communities is a plus.

• Legal services background or knowledge of general civil legal work.
• Experience working with vulnerable populations and knowledge of community resources.
  
  Self‑motivated and dependable.
• Excellent communication skills for client intake, client follow‑up, and attorney interface.
• Excellent writing skills with attention to detail and proofreading for correspondence with clients and other law offices.
• Understanding of the court filing system and its requirements.
• Excellent organizational skills and calendaring awareness.
• Document‑drafting capability under supervision of staff attorneys for court filings.
• Willingness to work as a team member and contribute to the effort on any case.
• Second language skills a plus but not required.

• Work on‑site in an office environment, including at the workstation and attending meetings.
• Travel to meetings and hearings off‑site.
• Use of computer and other office machines such as fax, photocopiers, and telephones.

Entry level

Full‑time

Administrative

Legal Services