Client Services Manager

At Structure Care, we don't just restore parking garages, we protect what supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we've worked on more than 600 facilities of every construction type. Our approach is simple:

Engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises.

Behind every successful project is a team of problem-solvers, planners, and professionals who take pride in doing things right the first time.

Looking to build a career with purpose and precision? Join Structure Care, where your work keeps everything standing.

Our dynamic and rapidly growing Structure Care team is seeking a detail oriented and self-starting Client Services Manager to service our Buffalo market. Structure Care is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.

The successful candidate will possess the following qualifications:

* Bachelor's degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.

* 3 or more years in a Sales/Business Development

* Excellent written and verbal communication skills

* Technical aptitude and strong problem-solving skills

* Working knowledge of the construction industry (preferred)

* Willingness to be flexible in a fast-paced work environment

* Driver's license and acceptable motor vehicle record required

In this role you will be responsible for:

* Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets

* Acting as the single point of contact for all long-term customer relationships

* Monitoring and managing financial performance of all accounts within the assigned territory

* Accountability for client deliverables

* Communicating technical information and probable costs to key decision makers

* Developing and presenting maintenance and repair solutions to clients based on budgetary allowances and inspection reports

* Project set up

* Developing proposals

* Engaging in collaborative problem solving and decision making

All relationship-driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.