National Account Manager

National Account Manager

Are you a relationship‑driven professional who enjoys building partnerships, solving problems, and supporting business growth? Staff Buffalo is partnering with a well‑established retail company in the Buffalo area to hire a National Account Manager — a full‑time, on‑site role offering $45,000–$60,000+ annually with great benefits and long‑term career potential.

This is a key role for someone who excels at managing existing accounts, ensuring client satisfaction, and helping identify new opportunities for growth. The National Account Manager will serve as the main point of contact for major accounts, coordinating with production, inventory, and sales teams to ensure smooth operations and outstanding customer service. While not a high‑pressure sales position, this role offers the opportunity to strategically expand relationships and support ongoing business development across national accounts.

If you’re proactive, personable, and thrive in a fast‑paced, collaborative environment where you can make an impact every day, this could be the perfect opportunity to grow your career in account management and client relations.

This is an on‑site position based in the Buffalo area, NY.

• Cultivate and maintain strong relationships with national and regional clients
• Serve as the primary contact for assigned accounts, providing responsive, high‑quality service
• Manage day‑to‑day client needs including order entry, pricing, product details, and delivery updates
• Collaborate with production, inventory, and shipping teams to ensure accurate and timely order fulfillment
• Track and analyze account performance, identifying opportunities for upselling, cross‑selling, and process improvements
• Develop new business opportunities through lead generation and professional outreach
• Prepare and deliver professional presentations, proposals, and account updates
• Partner with marketing to support campaigns, promotions, and trade show initiatives
• Communicate client feedback and market insights to leadership and internal teams
• Provide accurate reporting, forecasts, and documentation to support account strategy and planning

• 3+ years of experience in account management, business development, or B2B sales
• Bachelor’s degree in Business, Marketing, Communications, or related field preferred
• Strong relationship‑building and communication skills with a client‑focused mindset
• Proven ability to manage multiple accounts and priorities effectively
• Experience in manufacturing, wholesale, or consumer goods preferred
• Solid organizational and analytical skills with attention to detail
• Comfortable working in a fast‑paced, collaborative environment

• $45,000–$60,000+ annual salary, depending on experience
• 401(k) with company match
• Employer‑paid healthcare contributions
• Paid Time Off and NYS sick time accrual
• Opportunity to build and grow a recognizable consumer brand
• Stable, long‑standing company with an exciting future

The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

$45,000-$60,000 per year

Staff Buffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.