Client Services Manager

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At Structure Care, we don’t just restore parking garages – we protect the infrastructure that supports everything else. As a national leader in parking structure engineering, repair, and maintenance, we’ve worked on more than 600 facilities of every construction type. Our approach is simple: engineer smart solutions, prevent problems before they start, and always deliver what we promise, with no surprises.

Behind every successful project is a team of problem‑solvers, planners, and professionals who take pride in doing things right the first time. Looking to build a career with purpose and precision? Join Structure Care, where your work keeps everything standing.

Our dynamic and rapidly growing team is seeking a detail‑oriented and self‑starting Client Services Manager to service our Buffalo market. Structure Care is a premier engineering and restoration company working to protect infrastructure investments throughout the United States. We believe in a strong connection between the engineering and implementation of a solution.

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred.
• 3 or more years in a Sales/Business Development role.
• Excellent written and verbal communication skills.
• Technical aptitude and strong problem‑solving skills.
• Working knowledge of the construction industry (preferred).
• Willingness to be flexible in a fast‑paced work environment.
• Driver’s license and acceptable motor vehicle record required.

• Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets.
• Act as the single point of contact for all long‑term customer relationships.
• Monitor and manage financial performance of all accounts within the assigned territory.
• Accountability for client deliverables.
• Communicate technical information and probable costs to key decision makers.
• Develop and present maintenance and repair solutions to clients based on budgetary allowances and inspection reports.
• Set up projects.
• Develop proposals.
• Engage in collaborative problem solving and decision making.

All relationship‑driven professionals with strong business acumen are encouraged to apply for this exciting opportunity with a growing company. We are looking for an experienced relationship builder who demonstrates empathy and trustworthiness.

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