Business Operations Lead E Commerce Marketing

• Health insurance
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance

Department: E-Commerce / Digital

Reports to: Senior Director, E-Commerce

The Business Operations Lead sits at the center of our digital commerce and marketing efforts, which span a growing portfolio of e-commerce sites. Reporting directly to the Senior Director of E-Commerce, you’ll move fluidly between strategy and execution: evaluating new opportunities and shaping them into clear recommendations, building the analysis behind key decisions, and driving cross‑functional initiatives through to completion. The portfolio evolves with business priorities — one quarter may center on marketing programs, the next on platform or customer‑experience initiatives.

This is a role for a versatile operator who learns new problems quickly and owns outcomes end to end.

• Own a dynamic portfolio of projects across e-commerce and marketing, taking each from initial concept through to completion
• Research and evaluate new initiatives — gather the facts and deliver clear, well‑supported recommendations to leadership
• Drive execution across teams: coordinate development, marketing, data, and external partners to keep initiatives on track and remove obstacles as they arise
• Keep leadership informed: maintain portfolio-wide visibility on status, risks, and open decisions, and track follow-ups out of cross‑functional meetings
• Support key decisions with data — build the analysis or model that determines whether an initiative is worth pursuing

• Bachelor’s degree or comparable hands‑on professional experience.
• Experience in business operations, strategy, consulting, e-commerce, digital marketing, or a similar role where you owned varied, cross‑functional work
• A track record of personally driving projects from concept to completion
• Analytical: comfortable working with data, building analyses and models, and forming well‑reasoned, defensible recommendations
• A versatile generalist who thrives on variety — equally effective in technical discussions with developers and channel strategy conversations with marketing
• High ownership and a hands‑on approach — eager to learn new tools and develop new skillsets as projects demand, with the judgment to know when to act independently and when to align first
• Familiarity with e-commerce or digital marketing strongly preferred; B2B or industrial distribution experience is a plus