Customer Retention Specialist Impact
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-01-12
Listing for:
Buffalo Biodiesel, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A biodiesel production company in Buffalo is seeking a Retention Specialist to manage customer success and service inquiries. This role requires a Bachelor’s degree and at least two years of experience in customer retention. Responsibilities include handling sales inquiries, contacting existing accounts to assess service needs, and facilitating account cancellations when necessary. The ideal candidate is reliable, hard-working, and motivated, preferably bilingual in Spanish or Chinese.
This full-time position offers medical, dental, and vision insurance as well as a 401(k) plan.
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