Bilingual Call Center Agent ( Spanish​/English - National Bank

Bilingual Call Center Agent (Spanish/English) - National Bank Now Hiring Bilingual Debt Collectors - Join Our Team!

Are you bilingual in English and Spanish? We want to hear from you! Capital Management Services is expanding our team of debt collectors, and we're looking for motivated individuals who are comfortable communicating with both English and Spanish‑speaking customers.

• Contact customers who are between 2 and 90 days late on payment
• Help customers set up payment arrangements
• Work in a fast‑paced, goal‑oriented call center environment

• Bilingual (English/Spanish) required
• Prior collections experience is a plus, but not required
• Call center or customer service experience preferred
• Strong communication and problem‑solving skills

• $18/hour starting wage for bilingual collectors
• $150 Sign‑On Bonus after 60 days of employment
• Paid training starting October 6th, 2025
• Full‑time schedule
• Medical, Dental, and Vision benefits
• 401(k) and Paid Time Off

With over 20 years of experience in the Buffalo area, Capital Management Services is a trusted leader in the debt collections industry. We provide the tools and training you need to succeed—and grow.

Job Type: Full‑time

Work Location:

In person