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Customer Service Rep

Member Advocate: Complex Call Center Specialist

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: CAP COM Federal Credit Union
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30 USD Hourly USD 30.00 HOUR
Job Description & How to Apply Below
A community-focused financial institution is seeking a Member Advocate in Buffalo, NY. This role involves resolving complex member issues, supporting financial transactions, and ensuring compliance in a call center environment. Ideal candidates should have at least 2 years of contact center experience and a commitment to exceptional customer service. Competitive compensation starts at $30.00/hr plus benefits.
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