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Hybrid CSR: Impactful Client Care & Problem Solving

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Independent Health
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 25000 - 29000 USD Yearly USD 25000.00 29000.00 YEAR
Job Description & How to Apply Below

Independent Health is seeking a Customer Service Representative to join our team in the Buffalo area. The CSR will listen empathetically, answer inquiries, and guide members through benefits, claims, plans and eligibility using multiple databases.

The role requires strong communication, computer navigation skills, and the ability to maintain confidentiality. Training is about 10 weeks of paid, on-site sessions at Williamsville, NY, with a shift between 8:00 AM and 8:00 PM after completion.

As a Hybrid CSR:
Impactful Client Care & Problem Solving, you will play an important part at Independent Health in Buffalo, NY, United States.

We invite applications for the Hybrid CSR:
Impactful Client Care & Problem Solving position located in Buffalo, NY, United States.

The following role is for a Hybrid CSR:
Impactful Client Care & Problem Solving with Independent Health.

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