Customer Care Specialist — Evening Shifts
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Northwest Bank in Buffalo, NY seeks a Contact Center Specialist to deliver high-quality customer service. You’ll use multiple databases and provide technical assistance as needed, with evening and rotating Saturday shifts in a center open 8:00 AM–8:00 PM on weekdays and 9:00 AM–1:00 PM Saturdays.
4-6 weeks of personalized training, supportive leadership, and ergonomic spaces are emphasized to help you succeed from day one. Shift differentials apply after 5 PM.
We invite applications for the Customer Care Specialist I — Evening Shifts position located in Buffalo, NY, United States.
All applications are reviewed carefully by our team.
The position is based in Buffalo, NY, United States.
This opportunity is part of our work in Human Resources.
The advertised compensation is 22.041 - 24.796.
We aim to respond to suitable candidates as soon as possible.
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