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Customer Service & Documentation Specialist

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: WNY Independent Living Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Clerical, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 42000 USD Yearly USD 40000.00 42000.00 YEAR
Job Description & How to Apply Below

WNY Independent Living Inc. in Buffalo, NY seeks a full-time Customer Service Representative to handle department calls and support staff with documentation and processing. The role includes general office duties and data entry to keep records consistent.

Responsibilities include responding to inquiries, updating demographics in databases, addressing complaints, and assisting with PPE requests. A high school diploma or GED is required, with an Associate degree preferred.

The Customer Service & Documentation Specialist position in the Management & Operations, Sales field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Service & Documentation Specialist role in the description above.

We appreciate your interest in this position.

Join WNY Independent Living Inc. and contribute to our ongoing work.

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