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Patient Experience Specialist — Scheduling & Calls

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Neighborhood Health Center of WNY, Inc.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 26000 - 29000 USD Yearly USD 26000.00 29000.00 YEAR
Job Description & How to Apply Below

Neighborhood Health Center is seeking a Contact Center Representative to greet callers, route inquiries, and schedule appointments across departments and locations in Buffalo. The role emphasizes a positive patient experience and requires empathy and teamwork.

Based at Mattina location, 300 Niagara St., you will work Monday–Friday between 7:45 a.m. and 6:00 p.m., with opportunities for professional development and comprehensive benefits.

For the Patient Experience Specialist — Scheduling & Calls position at Neighborhood Health Center of WNY, Inc., we are reviewing applications now.

Step into the Patient Experience Specialist — Scheduling & Calls role at Neighborhood Health Center of WNY, Inc. in Buffalo, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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