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Branch Customer Experience Specialist

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: M&T Bank Corporation
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 25000 - 36000 USD Yearly USD 25000.00 36000.00 YEAR
Job Description & How to Apply Below

M&T Bank Corporation in Buffalo, NY seeks a branch customer service associate to deliver a differentiated in-branch experience. You will balance and process transactions, greet customers, and identify self-service opportunities while maintaining regulatory compliance and risk controls.

The role emphasizes empathy, digital fluency, and ownership of issues until resolution. A high school diploma and customer service experience are required; bilingual skills are a plus.

The Branch Customer Experience Specialist role at M&T Bank Corporation is now open for applications in Buffalo, NY, United States.

Learn more about the Branch Customer Experience Specialist role in the description above.

We appreciate your interest in this position.

Join M&T Bank Corporation and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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