Senior Digital Skills Trainer

The Digital Skills Trainer provides both one-on-one technological support and small-group instruction for community members in need. One-on-one aid may include helping them obtain affordable home internet service or coaching them in introductory digital skills for computer and mobile device users. Small group instruction teaches foundational and intermediate digital skills in a classroom environment.

• Lead Tech
  360 Program class participants in small group training
• Provide one-on‑one assistance to community members by answering technology‑related questions, providing referrals to services for device, Internet access, and digital‑skills training needs, and registering participants for the Tech
  360 Program’s digital‑skills classes
• Plan Tech
  360 Basic and Intermediate digital‑skills class sessions
• Assess the community’s particular needs and adjust learning pathways to match
• Effectively implement Tech
  360 Program curricula to host sites’ clientele
• Maintain communication among Mission:
  Ignite staff, site supervisor, and Tech
  360 Program clients
• Collaborate with Mission:
  Ignite and site supervisor to promote the Tech
  360 Program
• Provide Mission:
  Ignite with clear and concise documentation of all Tech
  360 Program sessions (Digital Navigation and Tech
  360 classes) held with clients
• Collaborate with Mission:
  Ignite training team to assess, design, develop, and maintain training solutions and components
• Consistently collect data and survey results from Tech
  360 class participants
• Mentor Digital Navigators, Digital Skills Trainers, and volunteers involved in the Tech
  360 Program to share best practices in providing digital skills training and assistance

Ameri Corps members are crucial personnel needed to fulfill the goals of Mission:
Ignite’s programs, blending volunteer efforts with identified organizational goals to serve as part of the Mission:
Ignite team. As ambassadors for the mission and as part of the Mission:
Ignite team, Ameri Corps members will participate in professional development and training opportunities, learning various applicable skill sets that may be useful in future careers. The members will also participate in volunteer opportunities as part of Ameri Corps cohorts and develop a network of mission‑minded people.

• Training
• Education award upon successful completion of service
• Stipend
• Living Allowance
• Childcare assistance if eligible

• Program Type:
  Ameri Corps State / National
• Program Start / End Date: 10/01/2025 - 08/31/2026
• Work Schedule:
  
  Full Time
• Education Level: High school diploma / GED
• Age Requirement:
  Minimum 17, Maximum 99
• Program Locations: NEW YORK
• Languages:
  
  English
• Accepting Applications: 10/01/2025 to 06/29/2026

Ailana Catanzaro
701 Seneca St
Buffalo NY 14210

ailana
www.mission ignite.org