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Guest Experience & Promotions Specialist; Casino

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Seneca-Gaming-Corporation
Full Time position
Listed on 2026-10-06
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Casino & Gaming, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below
Position: Guest Experience & Promotions Specialist (Casino)

Seneca Resorts & Casinos in Buffalo, NY is seeking a friendly Players Club Representative to deliver outstanding guest service, issue Club cards, and relay current promotions to guests. Responsibilities include answering inquiries, assisting with promotions/events, recording guest data in ACSC, greeting buses, and distributing incentive packages while ensuring accuracy and confidentiality.

Qualifications include 18+ years, high school diploma, typing 40 wpm, and prior customer service preferred;

The Guest Experience & Promotions Specialist (Casino) role at Seneca-Gaming-Corporation is now open for applications in Buffalo, NY, United States.

Step into the Guest Experience & Promotions Specialist (Casino) role at Seneca-Gaming-Corporation in Buffalo, NY, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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