Corporate Summer Internship Program- Banking Services: Retail Loan Servicing

Here’s what you will be doing:

• Research and assist with resolving customer inquiries.
• Review and analyze information to ensure accuracy and completeness.
• Support data entry, reporting, and operational processes.
• Collaborate with teams across the bank to gather information and solve problems.
• Draft professional communications and customer responses.
• Participate in team meetings and contribute ideas to improve processes.
• Learn how risk, compliance, and operational controls support the banking industry.
• Assist with special projects and other team initiatives.
• Complete duties of an entry-level professional nature specific to assigned area.
• Ensure activities adhere to internal policies and external regulations.
• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls.
• Identify and escalation risk-related issues to management.
• Design, implement, maintain, and enhance internal controls to mitigate risk.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain internal control standards, including audit points and regulatory issues.

The company is looking for candidates who meet the following requirements:

• Currently pursuing a Bachelor’s or Master’s degree.
• Minimum cumulative GPA of 3.0.
• Strong written and verbal communication skills.
• Demonstrated computer skills.
• Proven analytical and critical thinking skills.
• Strong organizational skills and attention to detail.
• Work visa sponsorship is not offered for this role.

• Pay range: $18.00 - $28.00 per hour, depending on knowledge, skills, and experience.

• Online Banking Operations:
  Support enrollment and account maintenance, review reports, and resolve customer issues.
• Customer Servicing:
  Research customer questions, draft communications, and partner with internal teams.
• Mortgage & Consumer Lending Operations:
  Assist with research, document review, and customer servicing activities.

Works under immediate supervision with no supervisory or managerial responsibilities.

Buffalo, New York, United States of America