Quality Improvement Manager

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!

We're looking for a highly responsible quality manager who enjoys collaborating with co-workers and is passionate about aligning their work with the organization's mission.

About the Role:

As the quality manager, you'll develop, implement, and oversee quality improvement initiatives aimed at enhancing patient care outcomes, safety, and satisfaction.

Responsibilities include:

• Managing quality staff and adhering to standard responsibilities for all managers
• Manages the daily operations of the quality assurance and quality improvement program
• Facilitates the requirements of the risk management program
• Manages quality reporting and data activities

You will be primarily based at our Riverway location, 1569 Niagara Street in Buffalo, and will travel to other Neighborhood sites in Western New York as needed.

What it's Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills to be the Quality Improvement Manager:

• Bachelor's degree required. Training in public health preferred. FQHC or similar experience preferred
• Experience in quality improvement and risk management required
• Able to read, write and speak the English language. A second language of Spanish preferred.

What We Offer:

Compensation: $78,000-$85,000 per year (based on a full time, 40 hour work week)

Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.

Benefits:
You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services.

We're working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.