Vice President of Clinical Operations

Job Details

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value teamwork and each person's individual story – consider joining us at Neighborhood!

We are seeking an experienced strategic leader who is passionate about aligning the work of the organization’s mission, inspiring a team, and has a deep understanding of the healthcare industry.

You’ll lead the strategic direction and management of compliant clinical operations. You’ll oversee clinical programs to improve patient care, and use your hands‑on operational expertise. You’ll solve complex problems and drive change through your critical thinking, good judgment, and interpersonal skills. You’ll report directly to the CEO and be a key strategic advisor.

Essential responsibilities include:

• Provides strategic leadership
• Adheres to standard responsibilities for strategic leaders
• Develops and implements strategies to ensure consistent clinical performance across all lines of business
• Develops and integrates all nursing services
• Implements budgets and purchasing of clinical equipment and capital needs
• Oversees clinical quality, compliance and risk management

You won’t be based at one site, and will travel to all Neighborhood’s WNY sites as needed.

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for Buffalo Business First’s Best Places to Work. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

• Bachelor’s degree in nursing, pharmacy, public health, biology, or other medical sciences. NYS Licensed as physician, nurse practitioner, midwife, podiatrist, dentist, or registered nursing required.
• Advanced degree MBA, MPH, or MHA preferred.
• Ten years experience in clinical operations management
• At least three years of senior leadership with strong prior supervisory experience.
• Kindness: you treat each person with respect and compassion, valuing each person’s story
• Resiliency: you see opportunities to innovate and find solutions when challenges arise
• Teamwork: you are open to others’ unique perspectives, and will collaborate to meet shared goals
• Excellent written and verbal communications skills.
• Able to read, write and speak the English language. A second language of Spanish preferred.

Compensation: $158,000 - $163,000 annual salary for a 40 hour work week

Benefits:
You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, and generous paid time off.

Neighborhood Health Center is an equal opportunity employer.

Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB‑GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services.

We’re working toward an equitable Western New York where all enjoy their highest level of health and wellbeing.