Asst GM-Rooms Division

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager-Rooms Division for the Richardson Hotel in Buffalo, NY
.

The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Assistant General Manager will be responsible for ensuring that all hotel room operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service,
• Maximizing ADR and Occupancy
• Coordinating communications between Sales and Operating departments
• Motivating, coaching, and training department supervisors
• Understanding financial statements and budget, including staffing guidelines
• Controlling department head schedule, expenses, and implementing cost-saving strategies
• Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations
• Managing all aspects of the safety program, including training, reporting, and incentives
• Maintaining a cooperative and positive work environment

• An experienced Assistant General Manager with 2+ years of supervisory hotel operations
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt
• Knowledgeable in financial statements and budget including staffing guidelines
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Great at developing, and/or implementing policies, procedures and systems to improve business operations
• Able to embrace property safety programs to include training, reporting, and incentives
• Display initiative, perseverance, and analytical skills

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

• $61,000 starting salary based on experience and qualifications
• Quarterly Bonus
• Health, vision, and dental insurance
• 401(k)
• Vacation
• Paid Holidays
• Opportunities for growth
• Discount programs for shopping, travel, tickets and more.
• Learning & Development programs and goal setting to create big possibilities for your career.

All candidates will be required to complete a pre-employment drug screening and background check.

Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.