Night Audit

Towne Place Suites by Marriott Buffalo - Airport
4265 Genesee Street
Cheektowaga, NY 14225, USA

Towne Place Suites by Marriott/Buffalo-Airport is seeking a Night Auditor to join their team!

The Night Auditor is the face of the hotel during overnight hours and provides superior service to all guests.

• Greeting guests, completing the check‑in/check‑out procedure through the Property management system while obtaining and storing pertinent information.
• Handling cash, credit card information and goods at the property.
• Identifying the needs of each guest and providing relevant information regarding the hotel services and amenities to create an accommodating environment for all guests. Respond to all guest requests in a timely manner.
• Taking reservations from incoming callers and inputting all pertinent information into the hotel management system. Updating and canceling reservations in the system as requested by the guest.
• Organizing previous shifts paperwork, closing and balancing all room accounts and vouchers, investigating and analyzing out of balance situations, running trial balance reports and night audit.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, Inter Continental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Pay range: $18-$19

The ideal candidate is one who embodies Buffalo Lodging’s culture and core values:
Excellence, Passion, Integrity, Inclusive. For most success in this role, requirements are as follows:

• Customer Service experience, in a hotel setting preferred.
• BRAND experience is a plus.
• High School diploma or equivalent is preferred.
• Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred.
• Must have valid driver's license, and acceptable driving history subject to company approval.
• Typical Schedule:
  
  Overnights, 11 PM- 7 AM. Weekend Availability needed.

• Paid Weekly (Every Friday!)
• Competitive 401(k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Wellness Programs
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Works well as a member of a group.

Shows intense and eager enjoyment and interest.

Capable of carrying out a given task with all details necessary to get the task done well.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.